Business Description ( Closed ) Edit
Questions & Answers
I have stayed at the Glen Mona on nearly all my visits to the IoM and enjoyed the experience. However, we booked and paid £2500 up front for 4 for the TT 2020. Sadly the TT (and all transport to the island) was cancelled due to Covid and IoM government controls. Despite being legally obliged to provide a full refund the owner declined to reimburse any money (unless you count an offer of 50% refund on 2021 bookings which we would presumably also have lost). If you do not live on the IoM you have no chance of taking legal action to recover your money either and they know it. Only leaving one star because I have to leave one to leave a revue.
Very friendly. Nice room. Good service.
Had a lovely stay at the Glen Mona Hotel. Booked a twin room which was a good size and very very clean. Staff are very friendly and nothing at all was any trouble for them. Bar staff always chatted whilst having a drink in the bar and always made sure we had everything we needed. We would definitely stay here again x